Personalization Delivers Exceptional Customer Experiences

Travelers receive mistargeted promotional information everyday resulting in them breaking off relationships with those brands.

Can your brand afford to lose these relationships to the competition?

Winning their loyalty relies on exceptional customer experiences. At Junction AI™ we use Artificial Intelligence to personalize travel experiences, offers, perks and amenities for your customers.

Benefits

Data that Delivers 

We help you get the right data and use it to make a difference

Service that Delights

Our engine recommends the right products and services for each customer

Results you can Measure

Our services helps you grow your profits and your competitive advantage

How it Works

Junction AI™ provides all the benefits of AI for your travel business without the need to develop your own capability, manage an AI platform, or disrupt your existing business systems.

With Junction AI™ you can personalize exceptional customer experiences for every customer based on their location, values, context and behavior.

Our machine learning algorithms analyze customer engagements and business data to identify exactly what is needed, where and when.

Our personalization engine matches the products and services to each customer automatically, eliminating the impossibly expensive time and cost treating each customer uniquely demands.

Built smartly and architected to work sociably with your existing customer channels and backend systems, including your CRM, product and service databases and rewards program systems.

Socially Aware

Your customers are social, they interact and evolve over time. So should you.

 

You need to understand and adapt how you engage travelers across their whole journey as their likes and dislikes, relationships, location, and circumstances change.

 

Junction AI™ harnesses the power of social networks for your success.

 

Personalized Recommendations

Your customer suffers from information overload. Time is their most precious asset.

 

You need to engage your customer through their whole travel journey with the products, services and information that meets their immediate needs.

 

Junction AI™ matches your products, services and content to each customer personally.

Enhanced Insights

Data might be the next oil, but its only valuable when its relevant, informs decision-making and delivers a benefit that customers can appreciate.

 

Your travel apps, websites and business processes must be tailored to deliver actionable insights.

 

Junction AI™ activates your data to deliver real benefits your customers will love.